Frequently asked questions
Frequently asked questions
Where are your shops?
La Vapumerie has two shops in Paris: 2 rue de Bourbon le Château, 75006 Paris (Saint-Germain-des-Prés) and 38 avenue Bosquet, 75007 Paris. You will find the phone numbers on the Our shops page.
Can I pick up my order in a shop?
Yes, at our Bosquet shop (38 avenue Bosquet, 75007 Paris). Pick-up is offered at checkout. You are notified by e-mail when your order is ready, usually within 24 hours.
What are the delivery costs?
Delivery is free in mainland France from €50 of purchases. Below that, the cost is €8.80. Your order is shipped within 72 hours after payment is confirmed. All the details are on the Delivery and pick-up page.
How do your offers work?
They apply automatically in the cart, with no code. In 10 mL: for 5 e-liquids bought, a 6th is free, and from 10 e-liquids the discount is €1 per liquid (the two 10 mL offers cannot be combined). In 50 mL: for 2 e-liquids bought, the 3rd is free (the cheapest one). The details are on the Our offers page.
Which PG/VG ratio should I choose?
It depends on your equipment and the sensation you are looking for. Our PG/VG guide explains it simply.
What is the difference between a 10 mL and a 50 mL bottle?
The 10 mL bottle is ready to use, with the nicotine strength you choose. The 50 mL bottle is sold without nicotine and can be completed with boosters. See the guide 50 mL e-liquid and boosters.
How many boosters do I need to reach a given strength?
Use our booster calculator: it shows the strength you get and the number of boosters needed.
How much does a nicotine booster cost?
Boosters cost €1.50 each.
Which nicotine strengths do you offer?
Depending on the product, from 0 to 19.6 mg/mL. Each product page shows the strengths available. To choose, see our guide to nicotine strength.
I'm a beginner: where do I start?
The Getting started page offers a five-step path, and the vaping glossary explains the vocabulary.
How can I contact you?
By phone with one of the two shops, or with the form on the Contact page.
Reserved for adults. The nicotine contained in these products is highly addictive. Use by non-smokers is not recommended.